Privacy policy

Privacy Policy

Last Updated: July 11, 2026

At Tgcpoke, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from Tgcpoke, we may collect certain information necessary to provide our services.

Personal Information You Provide

We may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information

  • Order details

  • Customer support communications

This information is collected when you:

  • Create an account

  • Place an order

  • Contact customer support

  • Subscribe to marketing communications

  • Participate in promotions or surveys

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Website activity

  • Referring website

  • Date and time of visits

This information helps us improve website performance, security, and customer experience.

3. How We Use Your Information

We use your personal information for purposes including:

Order Processing

  • Processing and fulfilling orders

  • Confirming purchases

  • Sending order updates

  • Providing shipping information

  • Handling returns and refunds

Customer Support

  • Responding to questions

  • Providing assistance with orders

  • Resolving customer issues

Website Improvement

  • Improving our website functionality

  • Understanding customer preferences

  • Enhancing our products and services

Security and Fraud Prevention

  • Detecting suspicious transactions

  • Protecting customers and our business

  • Preventing unauthorized activities

Marketing Communications

With your permission, we may send:

  • Product updates

  • Special offers

  • Promotions

  • Store announcements

You can unsubscribe from marketing emails at any time.

4. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with trusted third parties, including:

Service Providers

Examples include:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics providers

  • Email marketing services

These companies only receive the information needed to provide their services.

Legal Requirements

We may disclose information if required by law, legal process, or government request.

5. Payment Information

Payment transactions are processed through secure third-party payment providers.

Tgcpoke does not store complete payment card numbers on our servers.

Payment providers handle payment information according to their own privacy policies and security standards.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your shopping experience.

Cookies may help us:

  • Remember shopping cart items

  • Understand website usage

  • Improve website performance

  • Provide relevant marketing

You can control or disable cookies through your browser settings, but some website features may not function properly.

7. Shopify and Third-Party Services

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell products and provide services.

Shopify may collect and process information according to its own privacy policies.

We may also use third-party services such as payment providers, shipping services, analytics tools, and marketing platforms.

8. Data Security

We take reasonable steps to protect your personal information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

However, no online transmission or storage method can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain business records

  • Comply with legal obligations

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

10. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to your information

  • Requesting correction of inaccurate information

  • Requesting deletion of certain information

  • Opting out of marketing communications

To make a privacy request, contact us using the information below.

11. Children's Privacy

Tgcpoke does not knowingly collect personal information from children without appropriate permission.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Marketing Emails

If you subscribe to our emails, you may receive updates about:

  • New products

  • Promotions

  • Special offers

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

The updated version will be posted on this page with the new "Last Updated" date.

14. Contact Information

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Tgcpoke

Email: contact@Tgcpoke.shop

Phone: +1 (479) 345-1674

Address:

5786 C Wisconsin Ave NW

Washington, DC 20015

United States